Supportive

It becomes vital at times to troubleshoot the device with more advanced actions to get it back in life. There comes a situation when you may feel Roku stick is attached to your T.V but is not working.The first thing to try is, of course, restart both the T.V and the Roku stick. In case it doesn’t resolve theThere are chances that you have connected your Roku stick but haven’t checked the power supply status. In other words, any problem with the power supply or connection can result in this situation.To inspect and handle this, do the following Check that the power light/LED on the Roku Streaming Stick is ON and flashingIf the LED is not lit; your stick is not getting the power supplyCheck and re-insert the power micro-USB is plugged into the power outletEnsure the power cable is also well inserted in the Roku.If everything seems good; check the micro-USB port for any breakage/damageAlso check the USB wire for any broken, twist, or loose connection Another element to inspect while managing the Roku Stick connectivity issue is the display connector. Do the following checks:Check the Roku Streaming Stick connection with the TV port. Make sure it is correctly connected to the Tv’s HDMI portRemove and attach either side of the HDMI cord to assure that it is locked in wellAlso inspects the Tv’s input settings. It should be set to the supportive HDMI portUse T.V remote to check the currently set “Input Method” and change it if required.Another issue that counted culprit for this situation is the T.v remote. If your T.v remote is not synced correctly with Roku, then your streaming stick might not work on T.V. for remote make the following checksCheck if the remote batteries are not deadCheck if the batteries inserted are corrosionEnsure buttons on the remote are working well and not jammed.Maybe with time remote lost its connection with the device. If your remote has power, but it is not responding to the Roku streaming stick, simply, resync the remote with the Roku device.If nothing from the previous suggestions worked for you. You should reset your Roku streaming stick. Like other digital devices; Roku stock also can Soft reset and hard reset.Assuming you can access the Roku menu on the t.v, do the followinIn the main menu, go to “Settings” optionsSelect the “Advanced System Settings” optioClick on the “Factory Reset.”Enter the activation code on-screen.Roku will provide you a code to complete this process. Further, it may ask for pressing some buttons. Follow the on-screen instructions to send Roku stick back to factory settings in a short while.Locate the “Reset Button” on the Roku device.

• Long press the “Reset Button.”
• Keep pressing until your device turns off.
• Hold pressing until the Roku logo appears on the screen again.

After resetting hard; you need to setup Roku stick again from scratch. To make your endeavor work, restart your T.V as well.